Sir George paid an early morning visit to the Sorting Office in Andover, to see local post men and women sorting out the Christmas mail. "I was struck by the enormous increase in the number of packets, as more and more people do their Christmas shopping on line. This has had a big impact on the workload in Andover, and I was impressed by the efforts being made to cope with it." Sir George said those he spoke to were pleased that the industrial action had been called off, and the local Office Manager Glen Wright explained about the progress being made with sorting the mail electronically into the correct order for the individual postman's walk. "This technical progress has the potential to reduce costs and make life easier for those working in Royal Mail, as this time will be needed to be spent sorting letters into individual racks."
Sir George met his own postman, John Gilmore."We are very lucky to get a first class service in Penton Mewsey, and I know from other constituents in and around Andover how much they welcome the friendly service that they get." Sir George was told there were still problems with dogs on some rounds. "I welcome this annual opportunity to see Royal Mail at work, and to give my Christmas wishes to all those who deliver our letters."