||Sir, upon a recent trip to the Andover library ( a trip I make regularly to study) I complained to one of the staff about the level of noise, in part created by the use of mobile phones. When I asked the member of staff to point me to an area designated for quiet study, she informed me there was not one, furthermore, she also informed me the use of mobile phones was in fact permitted on library premises. I consider this a grave misuse of an extremely valuable public service. The library, used by many for quiet reflection and academic endeavour should not be disrupted in such a contemptible way. It is my opinion that mobile phones should be strictly prohibited from the library and staff should be stricter in their approach to library misuse.
I understand you are extremely busy and this may not be seen as an urgent problem, but the library plays an incredibly important part in the Andover community and should be treated, and dealt with respectfully. I hope you share my concern and can help in preventing further library misuse.
Yours Sincerely Ben Fellows
|Date Issue Raised:
||27 Aug 2004
||Thank you for the email and I was sorry to hear of the inconvenience caused by the noise from mobile phones in the Library at Andover.
In the House of Commons, silence is requested in the Library and the use of mobile phones is discouraged!
The libraries are run by Hampshire County Council and I have asked county Councillor Pat West, who has a first class reputation for taking up constituency cases, to pursue this on your behalf.
She will be in touch shortly.